Important Legal Notices and Privacy Statements
BY ACCESSING, USING OR VISITING THIS WEBSITE, YOU ARE AGREEING TO BE BOUND BY THESE TERMS WITHOUT QUALIFICATION OR LIMITATION. Any other agreements regarding the use of this website between you and any Lonza Group Ltd. or any of its affiliates (any such entity and collectively, “Lonza Group”) are hereby superseded and of no force or effect. Lonza Group may, at any time, revise these Terms by updating this page without advising you. You are bound by any such revisions and should therefore periodically visit this page to review the current terms and conditions. If you do not agree with these Terms or any amendment to these Terms, do not access, visit or make use of this website or the information or materials found on this website.
Disclaimers of Liability
THE USER OF THIS WEB SITE ASSUMES ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS WEB SITE OR ANY OTHER LINKED WEB SITES AND THE INTERNET GENERALLY. LONZA GROUP DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THIS WEB SITE OR OTHER MATERIAL ACCESSIBLE FROM THIS WEB SITE.
IN NO EVENT SHALL LONZA GROUP OR ITS SHAREHOLDERS, DIRECTORS, AGENTS, OFFICERS OR EMPLOYEES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, RESULTING FROM ANY USE OF THIS WEB SITE OR ANY OTHER LINKED WEB SITE OR THE INTERNET GENERALLY, INCLUDING WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF LONZA GROUP OR OTHER PERSON OR ENTITY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER SUCH DAMAGES ARISE IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS OR LEGAL ACTION.
LONZA GROUP SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF YOUR RELIANCE ON THE INFORMATION ON THIS WEB SITE.
LONZA GROUP ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS WEB SITE OR ANY OTHER LINKED WEB SITES OR THE INTERNET GENERALLY OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THIS WEB SITE OR ANY OTHER LINKED WEB SITES OR THE INTERNET GENERALLY.
Information on this web site may include technical inaccuracies or typographical errors. Lonza Group, in its sole discretion, has the right, but not the obligation, to make changes and updates to any information contained within this web site, without prior notice, and to make changes or improvements to the products or programs described within this web site, without prior notice.
Some of the information included on this website was taken in its entirety from written materials previously distributed publicly by Lonza Group. All information included on this website speaks as of the date it was first published in print or as of the date it was published on this website or as of the actual date that appears on such particular information, whichever date is earliest. Republication on this website of previously distributed or printed material means that it was not updated from its date of original distribution or printing. Interested persons are referred to the regular financial media for news of important developments concerning Lonza Group.THE INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. LONZA GROUP DISCLAIMS ALL WARRANTIES,REPRESENTATION OR ENDORSEMENTS OF ANY KIND, EITHER EXPRESS OR IMPLIED WITH REGARD TO INFORMATION ACCESSED FROM OR VIA THIS WEB SITE OR ANY OTHER LINKED WEB SITE OR THE INTERENET GENERALLY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NONINFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ADVICE OR INFORMATION GIVEN BY LONZA GROUP OR ITS EMPLOYEES SHALL CREATE ANY WARRANTY WHATSOEVER.
LONZA GROUP DOES NOT WARRANT THAT THE INFORMATION ON THIS WEB SITE OR ON ANY LINKED WEB SITES OR ON THE INTERNET GENERALLY WILL BE UNINTERRUPTABLE OR ERROR FREE OR THAT ANY INFORMATION, SOFTWARE OR OTHER MATERIAL ACCESSIBLE FROM THIS WEB SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
No Offer and No Solicitation; Forward-Looking Statements
The information provided on this site does not constitute an offer of or solicitation for the purchase or disposal of, trading or any transaction in any Lonza Group securities. Investors must not rely on this information for investment decisions. This website may contain forward-looking information. Such information is subject to a variety of significant uncertainties, including scientific, business, economic and financial factors, and therefore actual results may differ significantly from those presented.
Lonza Group hereby grants you the right to display, store and reproduce copies of information or other materials contained in this website for personal, non-commercial use only, subject to the following conditions:
The trademarks, logos and service marks (collectively, the "Trademarks") used or mentioned on this site are registered and unregistered trademarks of Lonza Group Ltd., one of its affiliates or third parties and are legally protected. Be aware that certain product names are trademarks, even if not specifically mentioned. Nothing on this site should be construed as granting, by implication, estoppel or otherwise, any license or right in or to the Trademarks without the express prior written permission of Lonza Group Ltd. or such other third party. Your misuse of the Trademarks on this site and in its conditions, is strictly prohibited.
Product Use and Recommendations
This site has been designed to provide general information about Lonza Group and its products. This site is not intended to any instruction on the appropriate use of products produced and supplied by Lonza Group. All recommendations for handling, storage or use of products, whether given in writing, orally, or to be implied from the results of tests are based on the state of Lonza Group's knowledge at the time such recommendations are made. Notwithstanding any such recommendations, you as the user of such products must make your own determination and satisfy yourself that the products supplied by Lonza Group and the information and recommendations given by Lonza Group are (i) suitable for intended process or purpose, (ii) are in compliance with environmental, health and safety regulations, and (iii) will not infringe any third party's intellectual property rights.
Consent to Monitoring
Lonza Group is under no obligation to monitor the information residing on or transmitted to this website. However, anyone using this website agrees that Lonza Group may monitor the website contents periodically to: (1) comply with any necessary laws, regulations or other governmental requests; (2) operate the website properly; or (3) protect itself and its users. Lonza Group, in its sole discretion, reserves the right to modify, reject or eliminate any information residing on or transmitted to its website.
Submissions to This Website are Not in Confidence
You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Lonza Group will fully cooperate with any law enforcement authorities or court order requesting or directing Lonza Group to disclose the identity of or help identify or locate anyone posting any such information or materials subject to privacy laws.
Third Party Links
Registered User Responsibilities
For those websites or portions of websites requiring users to be registered and to log in using an ID and/or a password, registered website users are responsible for maintaining the confidentiality of their user IDs and passwords. Registered users shall notify Lonza Group at firstname.lastname@example.org if their user ID and password is lost or stolen, if there is any change in their authorization or access for use of the password, or if their registered authorizations are revoked. Registered users agree that they will not provide their user ID and password to any other person and that any purported transfer, assignment or sublicense of the limited and revocable rights granted under these terms and conditions shall be void.
Disclaimer of Endorsement
Reference herein to any products, services, processes, links to third parties or other information of third parties or to any trade name, trademark, manufacturer, and supplier or otherwise does not necessarily constitute or imply the endorsement, approval, sponsorship or recommendation by Lonza Group. Product and service information are the sole responsibility of each individual vendor. Your linking from this website to any other website is at your own risk and is for convenience only. Lonza Group does not express any opinion on the content of such third party information or sites and expressly disclaims any liability for all third party information and the use of it.
Governing Law; Jurisdiction
The posting of this website by Lonza Group is a passive activity. In itself access to this website by persons in any jurisdiction does not imply that Lonza Group intends to purposefully avail itself of the privilege of conducting activities within such jurisdiction.
Not withstanding the foregoing, this website may be viewed worldwide and may contain references to products or services not available in all countries. References to a particular product or service do not imply that Lonza Group intends to make such products or services available in such countries. By accessing this website, you agree that the laws of the State of New York, United States of America shall apply to all matters arising from or relating to the use and contents of this website and information provided to you via this website. Any action concerning these Terms or use of this website must be brought within one (1) year of the date such cause of action arises. You agree to submit to the exclusive jurisdiction of the state and federal courts located in the Borough of Manhattan, State of New York with respect to such matters.
Waiver; Assignment; Severability
Lonza Group’s failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any such provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision herein. Lonza Group may assign its rights and duties under these Terms to any party at any time without notice to you.
If any provision of these Terms are or become partially void, you and Lonza Group will continue to be bound by remainder of these Terms not found to be partially void. Any voided provision shall be replaced by provisions that are valid and have legal effect that correspond with those of the void part as much as possible, taking into account the content and purport of these Terms.
Lonza’s Commitment to Privacy
Lonza Group Ltd. and its subsidiaries and affiliates (collectively, “Lonza”) respect the privacy of visitors to our web sites and are committed to protecting your privacy online. We pledge to safeguard the personal information that you provide us, and to make every reasonable effort to use this information only as you choose and to store, use, process, share and permit access to your personal data in accordance with applicable law.
Contacts at Lonza
If you have questions or concerns about your privacy when using the Website, please contact us by e-mail at email@example.com, or by mail at:
Lonza Group Ltd.
[Online Privacy Office]
Collection of Personal Information
We may gather information from you automatically through site visit data, through data collection via “cookies” and other methods described below, as well as information you provide us through the use of online forms and registration.
Our web servers may collect the name of the domain you used to access the Internet, your IP address, the website you came from and visit next, your usage of the Website including pages viewed, browser type, duration and frequency of visits, and other data. If we collect this information, it is aggregated to measure critical data such as the number of site visits, page views, average visiting time and other statistics about visits to particular sites. We may collect this data ourselves or we may use one or more third party service providers to do so.
We do not collect personally identifiable information about you on this site without your knowledge, and all such information is collected directly from you. There are certain services or areas of the Website, such as a section where you can order products or access services, where we will ask that you register and provide us with needed information about you and/or your company. This information may include information about you and your company such as your name, title, company, address, telephone number, email address, interests and other similar types of information. If you provide us with your address or email address, we may use this information to respond to your message, notify you about products or services, or otherwise contact you for marketing purposes from time to time. You may opt out of communications at any time by following the instructions contained in any such message or by emailing firstname.lastname@example.org.
We also collect information through the use of “cookies”. A cookie is a small text file we place on your computer to personalize your Website experience that is either used for the duration of the browsing session (a “session cookie”) or saved on your hard drive to identify you and provide you with a consistent browsing experience over time (a “persistent cookie”). Our cookies cannot read data off of your hard drive, read cookie files created by other web sites or track any personal information about you. Most Internet browsers allow you to erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Information on how to delete and/or manage cookies can be found using your browser Help feature. However, be aware that if you reject cookies, functionality on this site may be limited. If you would like more information about these practices and your choices regarding cookies and website use tracking, please contact us at email@example.com.
To support and enhance the Website, we may serve advertisements and also allow third parties advertisements. These advertisements are sometimes targeted and served to particular users and may come from third party companies called “ad networks.” Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms. Advertisements served through the Website may be targeted to users who fit a certain general profile category may be based on anonymized information inferred from information provided to us by a user, including personal information (e.g., gender or age), may be based on the Website usage patterns of particular users, or may be based on your activity on third party services. We do not provide personal information to any ad networks for use outside of the Website. To increase the effectiveness of ad delivery, we may deliver a file (known as a “web beacon”) from an ad network to you through the Website. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.
Ownership of Information and Content; Use of Information
Lonza will be the sole owner of the information and content collected through the Website. Lonza will not sell or rent this information to unaffiliated third parties unless we obtain your prior consent. We may, however, aggregate or compile information to identify general markets, trends, usage and the like, but this aggregate information would not personally identify you.
We use the information we collect on the Website for these general purposes:• To fulfill your requests for products and services; • To improve our services; • To contact you; and • To conduct research.
We pledge only to use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information unless you consent to the new usage.
Certain information that you provide may not be treated as private information. For example, you may choose to provide Lonza with information beyond that requested on the Website. This might involve using a contact us button or similar mechanisms to provide feedback, data, questions, comments, suggestions, plans, products ideas or the like. Please be aware that Lonza will consider such information to be unsolicited, non-confidential and non-proprietary. Receipt of such information shall not in any way prevent or restrict the use, manufacture, development or sale by Lonza of products or services based upon or similar to the information provided. And unless otherwise specified or agreed upon, Lonza not have any obligation to compensate any party for any information provided through the Website. For clarity, this statement applies to any information, data or content submitted by you to Lonza in any form through the Website (including, without limitation, any other website operated by Lonza, any social media website such as Facebook, Twitter, Pinterest, or YouTube, and any testimonials or product-related content, whether solicited or otherwise, provided to Lonza).
Sharing Your Personal Information within Lonza Group and Externally
Lonza is a global group of companies and has databases located in different countries, some of which are operated by local Lonza affiliates. Lonza generally maintains personal information on servers located in Switzerland. Lonza Group Ltd. may transfer this information to any of its affiliates, which may maintain such information on servers located outside of Switzerland, potentially including countries which may not require an adequate level of protection for your information compared with that provided in your home country.
Lonza may also share information with third parties who are assisting us with any of the purposes stated in this policy, which may store such information inside or outside Switzerland on secure servers. When we share such information with unaffiliated third parties, we will require those companies to agree not to retain, share, store or use personal data for any purpose other than providing assistance to Lonza for the purposes described in this policy.
Safeguarding Your Information
Lonza takes reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures in an effort to ensure your privacy. To accomplish this we have put in place certain physical, managerial, electronic and security procedures to safeguard and protect the information that we collect online. Lonza employees who have access to and are associated with the processing of personal data are trained to understand and comply with these privacy principles.
Lonza will not retain personal information any longer than is necessary for the purposes for which it was collected.
We do not knowingly collect or maintain personal information from children under the age of 13 and we will delete that personal information if we learn that it is from a child under the age of 13. No part of our Website or advertising is intended to attract anyone under the age of 13.
Links to Separate Web Sites
Keeping Accurate Information; Objection to Use; Opting Out
We need your help to ensure that your personal or company information is correct in our systems. You are solely responsible for maintaining and updating any information entered by you so that such information is current, complete, truthful and accurate at all times. To access, review and update your information or if you wish to be removed from our site database, you can log in and use your account ID and password. If you have not established an account on our website, or you would otherwise like to contact us directly, you also have the option of contacting us at firstname.lastname@example.org or at the address above.
We provide you with the right to object to the use of personally identifiable information if such use is not reasonably required for a legitimate business purpose as described herein or our compliance with applicable law. We will provide you with the opportunity to opt-out of electronic marketing communications via a link in such communications. If you would like to contact us about the use of your personal data, or to update or correct any such data, you should contact us at email@example.com and include all relevant information.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the address above.
Last Updated: November 12, 2012
For questions about an order you placed, or would like to place online,
please contact us at 1-877-363-3719, Monday through Friday 5am to 5pm PST.
Are there other ways to place my order?
Yes. If you prefer not to order online, you can call us at 1-800-771-3819. Sorry, we do not accept checks or money orders for purchases.
Shipping and Handling
Orders ship only to the United States using standard ground delivery methods. Expect 7-10 business days for standard processing and 4-6 business days for priority processing. Order processing time does not apply to time in transit.
How do I know if my order has been shipped?
You can check the status of your order by calling customer service at 1-877-363-3719.
Returns and Exchanges
Lonza Alomune is backed by a 30 day money back guarantee. If for any reason you are not satisfied with this product, call customer service at 1-877-363-3719 within 30 days of purchase for a complete refund purchase refund of the purchase price less shipping and handling.